With some rumours circulating among the users, they want to answer some of the prevalent questions they have received. They would like to go to great lengths to strengthen WhatsApp in a way that it helps people communicate more privately. They added that the policy update in any way doesn’t affect the privacy of the users’ messages. Instead, this update comprises of changes related to messaging a business for those who use WhatsApp for business purposes, which is optional and provides even more transparency in terms of data collection.
However, WhatsApp has started to categorically address the concerns of its users. WhatsApp said that the app can neither see one’s private messages nor it can hear your calls, and not even Facebook. The app is not going to keep the logs of messages or calls. The Facebook-owned instant messaging app won’t be able to see one’s shared location, and neither Facebook. WhatsApp does not allow the sharing of one’s contacts with Facebook. In contrast to the rumours, the privacy of the groups is maintained. In the said blog WhatsApp didn’t fail to mention that it uses group membership to deliver messages and also to protect its services from spam and abuse. End-to-end encryption of the chats doesn’t allow the content to be read by any third party, not even WhatsApp itself.